COLLIOURE
Frequently Asked Questions
| Q. Is the cottage in a quiet street? |
| A. Yes, it is in a pedestrian street with no through traffic and it is very quiet |
| Q. Is the courtyard private? |
| A. Yes, it is secure and situated at the back of the house |
| Q. Can I pay by credit card? |
| A. Yes, we send an invoice via PayPal which allows payment via most credit cards |
| Q. How much is the deposit? |
| A. The deposit is 25% of the rental charge |
| Q. How do I gain access on arrival? |
| A. Once you pay the final installment you will be sent a keycode for the front door |
| Q. Is there someone on call for emergencies? |
| A. Our property manager is on call 24 hours/day for any emergencies during your stay |
| Q. Is there Internet access? |
| A. We provide free WiFi and cable access for laptops |
| Q. What is the check-in time? |
| A. Check-in time is 4 pm. This allows for cleaning of the cottage prior to your arrival |
| Q. What time do I need to check out? |
| A. You need to check out by 10 am so the cottage can be cleaned for the next guests |
| Q. How far away is the train station? |
| A. The train station is 5-10 minutes walk from the cottage |
| Q. Is linen provided? |
| A. Linen and towels are included in the charge. A change of linen is provided for stays of more than one week |
| Q. Is parking available? |
| A. Some free street parking is available and the public car park is only 100 m from the cottage |
| Q. Does the cottage have heating and cooling? |
| A. There are very efficient electric wall heaters. The cottage usually remains cool in summer but there are electric fans if required. |
